[et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.24.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb10px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ admin_label=\u00a0\u00bbColumn\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][dipl_breadcrumb breadcrumb_layout=\u00a0\u00bblayout2″ separator_type=\u00a0\u00bbicon_separator\u00a0\u00bb separator_icon=\u00a0\u00bb5||divi||400″ separator_size=\u00a0\u00bb12px\u00a0\u00bb separator_color=\u00a0\u00bb#35B1FF\u00a0\u00bb use_home_link_custom_text=\u00a0\u00bbon\u00a0\u00bb use_home_link_icon=\u00a0\u00bbon\u00a0\u00bb home_link_icon=\u00a0\u00bb||divi||400″ home_link_icon_color=\u00a0\u00bb#35B1FF\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_text_settings_text_align=\u00a0\u00bbleft\u00a0\u00bb text_font=\u00a0\u00bbUbuntu|300|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#35B1FF\u00a0\u00bb custom_margin=\u00a0\u00bb-38px||-15px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dipl_breadcrumb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_heading title=\u00a0\u00bbHow can I report online a claim?\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb|300|||||||\u00a0\u00bb custom_padding=\u00a0\u00bb0px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]My portal\/Family Portal always offers the parent or student an overview of orders, invoices, changes to your details, payment status of monthly instalments, warranty period, repair requests, etc. Here you can also complete or sent in no time a claim form for damage or theft. All your data is immediately available![\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbhow can I\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.24.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][dipl_timeline global_timeline_icon_color=\u00a0\u00bb#35B1FF\u00a0\u00bb global_icon_fill_color=\u00a0\u00bb#35B1FF\u00a0\u00bb timeline_bar_color=\u00a0\u00bbrgba(179,179,179,0.52)\u00a0\u00bb timeline_bar_fill_color=\u00a0\u00bb#2afc4d\u00a0\u00bb global_timeline_background_color=\u00a0\u00bb#ddf2ff\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_timeline_header_font=\u00a0\u00bb|300|||||||\u00a0\u00bb global_timeline_text_font=\u00a0\u00bb|300|||||||\u00a0\u00bb border_radii=\u00a0\u00bbon|25px|25px|25px|25px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][dipl_timeline_item timeline_title=\u00a0\u00bb1. My portal\/Family portal\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]To report damage or loss\/theft, log in under \u00ab\u00a0My portal\u00a0\u00bb.[\/dipl_timeline_item][dipl_timeline_item timeline_title=\u00a0\u00bb2. Fill in the form \u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]To report damage or loss\/theft, please complete the online form under \u00ab\u00a0My portal\/Family portal\u00a0\u00bb so that all the necessary data including the correct serial number of the school device is automatically included.<\/p>\n
Describe the fault or problem as precisely as possible and then click on \u00a0\u00bbSend\u00a0\u00bb.[\/dipl_timeline_item][dipl_timeline_item timeline_title=\u00a0\u00bb3. ready! \u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]You will automatically receive a confirmation e-mail. After consultation with the supplier and\/or insurer, you will receive as soon as possible response to your report.[\/dipl_timeline_item][\/dipl_timeline][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb|300|||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]You may be charged a service or inspection fee. If an extended warranty or insurance has been taken out for the device in question, a deductible may apply for the repair; this can be found in the terms and conditions of the extended warranty\/insurance for your device under \u00ab\u00a0My Portal\u00a0\u00bb.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"